We handle products that require sizing, setup, or special instructions by confirming the exact variant you want filmed, collecting the right details up front, and building the UGC shoot around the real steps your customer will follow.
Before we film, we request what we need to avoid guesswork: the correct size or model, any setup steps, and any do-not-do notes (especially for regulated categories). That prep is part of how we keep UGC videos believable while still staying clean, safe, and brand-accurate on paid ads and organic posts. If you’re starting a project with us through our UGC content creation service, we bake these checks into the brief so the creator can focus on performance on camera, not troubleshooting.
| Product situation | What we ask you for | How we film it | Typical impact |
|---|---|---|---|
| Sizing (apparel, shoes, rings, wearable gear) | Size chart, model specs you want shown (height, usual size), the exact size(s) to send, fit notes (runs small, relaxed fit) | Try-on with quick callouts, on-screen size text, fit comparison, close-ups on problem areas (waist, length, toe box) | Usually none, sometimes +1 day if we need a second size |
| Setup (electronics, furniture, fitness gear, baby items) | Setup guide, required tools, expected setup time, any “don’t show” steps, brand-approved talking points | Fast unboxing, step-by-step highlights, a short “how it works” demo, and a clean before/after moment | Often +1 to +2 days for testing and resets |
| Special instructions (skincare, supplements, devices, adhesives, anything with warnings) | Label directions, approved claims list, required disclaimers, safety notes, and what to avoid saying | Directions-focused demo, realistic outcomes language, clear disclaimers when needed, no risky hacks | Varies, +1 day if extra review is needed |
For sizing products, we don’t wing it. We confirm the size you want on camera and, when it helps conversions, we capture a quick “how to pick your size” moment using your chart and plain language. If fit is the whole buying decision (leggings, shapewear, scrubs, shoes), we’ll suggest sending two sizes so we can show a real comparison without re-shooting. We can also include the type of measurements shoppers actually use (height, usual size, inseam preference) without turning the video into a lecture.
For setup-heavy products, we treat filming like a mini install day. We do a dry run off-camera first, then film the parts viewers care about: the first impression, the setup that proves it’s not a headache, and the payoff moment when it’s working. If setup needs tools or extra parts, we ask for them in the box, or we film around that reality (for example, “you’ll need a Phillips-head” as an on-screen note). If something requires a licensed professional or poses safety risk, we won’t film the hazardous step. Instead, we focus on unboxing, features, and what the user sees after proper installation.
For products with special instructions, we stay inside your approved language and platform-safe claims. That means no medical, legal, financial, or guaranteed-results talk, and we keep outcomes personal and realistic. If the content is sponsored or the creator received the product for free, we use clear disclosures (like #ad) in the format your platform and campaign need.
Logistics-wise, you can ship directly to the creator, and if you’re in Orlando or Central Florida, we can often coordinate a local drop-off to cut shipping time and reduce damage risk for fragile items. If you’re still working out the shipping flow, this FAQ on whether brands need to ship products to UGC creators lays out the usual options.
If your product needs extra time for sizing swaps or setup testing, we’ll flag it right away so you can plan launches and ad flights. For a simple view of timing from brief to delivery, review our UGC production timeline, then send us your size chart or setup guide and we’ll map the cleanest way to show it in a short, scroll-stopping video.
