Common web design FAQs answered by experts

What is a content management system (CMS)?

A content management system (CMS) is the software behind your website that lets you create, edit, and publish content from a login dashboard instead of changing code every time.

Think of a CMS as your site’s control panel: you log in, update a service page, add a blog post, swap photos, or change hours, then hit publish. Most small business sites in Orlando use a CMS because it keeps day to day updates simple for owners, office managers, and marketing staff, even when the site itself was built by a developer.

Common CMS examples you may recognize include WordPress (very common for service businesses), Shopify (built around online selling), and all in one site builders like Squarespace and Wix. Some CMS options come with hosting bundled, while others (like WordPress) can run on many hosting providers, which gives you more control over performance, backups, and add ons.

What a CMS typically includes

  • A page and post editor for updating text, images, and layouts
  • A media library to store and reuse photos, PDFs, and videos
  • Themes or templates that control the site’s look and structure
  • Plugins or apps for forms, booking, reviews, SEO fields, and more
  • User accounts with roles so staff can edit without full admin access
  • Update tools for security patches and feature improvements

Why it matters for your business

A CMS helps you keep your website accurate, which directly affects leads. If you are a dentist, law firm, pest control company, or home service provider in Central Florida, you will likely need to post new offers, add a new service, update insurance details, publish FAQs, or adjust messaging around seasonal demand. With a CMS, those changes can happen in minutes instead of waiting in a developer queue.

When we build sites through our website design service, we set up the CMS so your staff can handle routine updates while we handle the heavier work like layout changes, performance fixes, and technical cleanup.

If you are debating whether you even need a CMS, our FAQ on coding a website vs using a CMS lays out the tradeoffs in plain English.

If you tell us how you get leads (calls, forms, online bookings, or online sales) and who will update the site, we can point you to a CMS that fits your workflow without adding extra headaches.

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