Common website hosting FAQs answered by experts

What is a control panel (cPanel or a custom dashboard)?

A hosting control panel is the web-based dashboard you use to manage your website’s hosting environment, things like files, databases, backups, email, SSL, and server settings, without needing to log in via command line.

Think of it as the “cockpit” for your hosting account. If you host with a provider that gives you cPanel (very common on shared hosting) or a custom dashboard (common on managed WordPress or cloud hosting), the goal is the same: give you a safer, simpler way to run day-to-day tasks that keep your site online and working. If you need hands-on help keeping WordPress fast, updated, and backed up, our WordPress hosting service covers the boring but critical maintenance that most busy teams don’t want to touch.

Type of control panelWhat it usually includesBest fitTradeoffs to know
cPanelFile Manager, database tools (MySQL), email inboxes, DNS basics, SSL setup, backups, cron jobs, app installersShared hosting and small sites that need email + basic server controls in one placeCan feel crowded, and some hosts add upsells; performance depends heavily on the host’s server quality
Custom hosting dashboardFocused tools like staging, one-click backups, caching controls, SSL, analytics, user access, deploy tools, support ticketsManaged WordPress hosting and businesses that want fewer technical knobsYou may not get full server-level access, and features vary by provider
Server admin panels (for VPS/dedicated)More advanced server controls, user roles, firewall rules, services, logs, resource monitoringBusinesses with a developer or IT support, higher-traffic sites, multi-site setupsMore power means more ways to break things if handled casually

What you can typically do in a control panel: connect your domain and edit DNS records, create or manage business email accounts, upload and organize site files, create databases and users, install SSL certificates so your site uses HTTPS, run backups and restores, set up redirects or cron jobs, view error logs, and control access for team members.

One point that trips up a lot of owners: your hosting control panel is not the same thing as your website admin. For example, WordPress has its own dashboard for pages, posts, plugins, and users. The hosting control panel sits “under” WordPress and controls the server resources WordPress runs on. If you want the plain-English breakdown of the website-side dashboard, our FAQ on what a content management system (CMS) is helps connect the dots.

Practical tips we recommend for any control panel, especially for Orlando businesses that can’t afford downtime during business hours: turn on two-factor authentication if available, use unique passwords, give team members the lowest access they need, keep backups you can restore quickly, and know where to find SSL status, error logs, and restore points before you need them. If you tell us what host you’re on, we can usually point you to the exact menu items that matter and ignore the rest.

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