On our WordPress hosting, your backups are stored offsite (separate from your live server), and we keep daily restore points for 30 days.
This setup matters because if a site issue is caused by a bad update, a hacked file, or even a server-level problem, your restore point is not sitting on the same machine that just failed. Offsite storage also helps during Florida storm season, when power or connectivity issues can ripple into outages and you need a clean copy to bring the site back fast. If you want the full feature list that comes with our WordPress hosting, backups and restore points are included as part of the platform.
Backup storage and retention at a glance
| What we back up | Where it’s stored | How long we keep it |
|---|---|---|
| Automated daily backups (site files + database) | Offsite backup storage, separate from the live server | Rolling 30 days |
| Restore points used for rollbacks | Offsite backup storage tied to your hosting account | Rolling 30 days |
“30 days” is a rolling window, meaning each new day adds a new restore point and the oldest day drops off. For most local businesses, this gives enough history to recover from an issue you notice right away and also problems you spot later, like a form breaking quietly or a plugin conflict that starts weeks ago.
If you want a quick refresher on what a website backup actually includes (and what it usually does not include), read what website backups are.
When you need to roll back, the goal is speed and accuracy: pick the restore point from before the issue started, restore, then confirm your main revenue actions (calls, booking forms, lead forms, checkout). For the step-by-step flow, see how one-click restores work.
One last practical note: if your business has strict recordkeeping needs, the smart move is a second copy you control (for example, a monthly archive stored in your own account). We can help you set that up so you’re not relying on a single retention window for long-term history.
