Common web design FAQs answered by experts

What pages should a small business website include, and how many pages do you typically need?

A small business website usually needs 5 to 10 pages to do its job well, and most of that count should go to pages that help people quickly understand what you do, where you work, and how to contact you.

For most local businesses, we do not start with a huge sitemap. We start with the pages that bring calls and form fills. A basic site should usually include a home page, an about page, a contact page, one page for each main service, and a reviews or proof page. If you serve more than one city or have more than one office, you may also need location pages. If you publish helpful content, add a blog or resources section only after the money pages are in place.

Business typeTypical page countWhat we usually include
Simple local business with 1 main service5 to 6 pagesHome, About, Service, Reviews or Gallery, Contact, FAQ
Local business with 2 to 3 main services7 to 10 pagesHome, About, 2 to 3 Service pages, Reviews or Case Studies, FAQ, Contact
Service-area business targeting nearby cities8 to 15 pagesBase pages above, plus a few real location pages with local proof
Multi-location business10+ pagesBase pages above, plus one page for each real office or hub

The pages we consider non-negotiable are these:

  • Homepage: a fast summary of who you help, what you offer, your service area, and the next step.
  • Service pages: one focused page per main service. This is where small business sites often win or lose leads.
  • About page: your story, team, credentials, and why people feel comfortable hiring you.
  • Contact page: phone, form, hours, address or service area, and booking details if you take appointments.
  • Proof page: reviews, before-and-after work, project photos, case snapshots, or testimonials.

In Orlando and other competitive Florida markets, we usually recommend going a little deeper than the bare minimum. A pest control company, dental office, law firm, lawn care company, or real estate team often needs separate pages for its top revenue services, because one generic “services” page is usually too thin. Three strong service pages will almost always outperform twenty weak pages.

You also do not want pages that exist only to make the site look bigger. Thin city pages, duplicate service pages, and filler blog posts can make the site harder to use and harder to rank. We would rather see a clean 7-page website with clear service pages and real proof than a 25-page website full of repeated copy. That is also why our web design services usually start with page planning before design work begins.

A good rule is this: build the smallest site that still answers the buyer’s main questions. If someone lands on your site, they should be able to tell within a few seconds what you do, whether you serve their area, what it is like to work with you, and how to reach you. That is the real page-count test. If you want a useful next step, our guide on what makes a good small business website pairs well with this, and if you are thinking about search visibility too, our SEO services page shows how page structure and rankings work together.

Web design quote

Learn web design with Rathly

Internet marketing FAQs

Smart Strategies, Real Growth
Turn data into powerful insights that fuel authentic brand expansion.
call to action

Don't Go! Get a Free Website Audit

Discover hidden opportunities for growth with a free, data-driven website audit!